In this full episode, I sit down with Julianne Goodfellow from the National Multifamily Housing Council and Kim Keever, Cox Communications’ Chief Information Security Officer, to talk about a problem I see growing faster than most communities can keep up with: cybersecurity in multifamily is a race without a finish line. We break down why apartments and condos are increasingly attractive targets, and how the stakes go way beyond “IT issues” when residents, building operations, and connected amenities all depend on reliable, secure connectivity. What I want you to take away is that cybersecurity isn’t a one-time project—it’s continuous risk management across people, process, and technology. We talk about the role of leadership and policy, why coordination between owners/operators and partners matters, and how the industry needs practical approaches that scale across portfolios. If you’re managing smart living tech, shared networks, or resident-facing services, this conversation is about getting ahead of threats with the right mindset: assume things will change, plan for it, and keep improving.