In this tutorial, I walk you through how to use multichannel campaigns in Brevo so you can connect with your audience through email, SMS, WhatsApp, and even push notifications from one platform. I start right from the Brevo dashboard: go to Marketing → Campaigns, click Create Campaign, and you’ll see the different channel options under the standard section (email, SMS, WhatsApp, push). One important thing I clarify is that “multichannel” in Brevo isn’t one single campaign that blasts everywhere—it’s usually a combination of separate campaigns across different channels that you coordinate for the same audience. I show you the practical workflow: create your email campaign first (subject line, sender name, content using the drag-and-drop editor or a saved template), save and exit, then create a second campaign like SMS with a short, direct follow-up message. The key takeaway is to target the same list or segment so your messages feel consistent across channels. If you want to take it further, I also cover using Automations: set a trigger, send an email first, add delays with wait steps, then follow up with SMS or push notifications. Once you activate the automation, Brevo handles the multichannel sequence automatically to help you stay top-of-mind and improve conversions.