In this video, I walk you through exactly how to use Brevo Chat on your website so visitors can message you instantly, ask questions, and get support without ever leaving your site. I show you where to find the chat settings inside Brevo (Settings → Conversations → Inbox), and then we go straight into the Chat Widget setup so you can get it live quickly. From there, I take you step by step through the three tabs Brevo gives you: Customization, Profile, and Installation. You’ll see how I choose the widget language, colors, icon style, and where the chat bubble sits on the page so it matches your brand. Then I set up the profile details your visitors see—display name, title, and photo—to make the chat feel more personal. Finally, I install it using the manual option, copy the JavaScript snippet, and paste it into the header of the website so the widget loads across every page. Once it’s active, I also point out that you can keep tweaking things like welcome messages, business hours, and agent profiles right inside the widget settings.