Hey there guys, Chad here from Speak About Digital. In this Brevo for small businesses walkthrough, I show you exactly how Brevo works from start to finish so you can log in and actually feel confident using it. I start with a quick overview of what Brevo is—an all-in-one platform to manage contacts, send campaigns, automate communication, organize your sales pipeline, handle customer conversations, send transactional emails, and even connect your online store—all from one simple dashboard. Then I walk you through creating your account, verifying your email, and completing the initial setup so you land on the dashboard ready to go. From there, I break down each main area step by step: the Home dashboard for quick actions, the CRM for contacts, custom fields, tags, companies, deals, and tasks, and the Marketing section for email/SMS/WhatsApp/push campaigns, landing pages, forms, templates, and stats. I also explain automations (workflows with triggers, actions, and conditions) so your business can run on autopilot, plus Transactional emails for things like order confirmations and password resets with real-time logs for troubleshooting. Finally, I cover Conversations for chat and team assignment, Commerce integrations like Shopify/WooCommerce for segmentation and retention automations, and the Settings/Usage areas for deliverability, domains, roles, and credit tracking.