Dynamics 365 Marketing Tutorial (Real Time Marketing / Customer Insights Journeys)

This video is a tutorial for beginners wanting to learn how to use Dynamics 365 Real Time Marketing (now known as Customer Insights Journeys). I take you step by step through the core parts of Real Time Marketing - creating segments and triggers, emails and text messages / SMS, and then how to create a personalised communications journey. #customerinsights #dynamics365 #marketingautomation Timestamps: 0:00 - Introduction to Dynamics 365 Real Time Marketing 1:55 - Segments 8:44 - Triggers 15:03 - Emails 23:12 - Text messages 24:51 - Journeys 35:12 - Insights 35:43 - Further Learning