From QA to ServiceNow Business Analyst: Manuel Ninapaitan

It's my honor today to introduce you to Manuel Ninapaitan, who transitioned from Quality Assurance into a ServiceNow Business Analyst role, after participating in The Business Analyst Blueprint® in the Spring of 2018. In this interview, you'll discover: - How important it was to decide he was a business analyst - which started with updating his job title in his email signature, and why he had the confidence to do this. - How Manuel transitioned into the ServiceNow space specifically. - What Manuel's role is like as a ServiceNow Business Analyst on an agile software development team. - What being a business analyst means to Manuel, in terms of his day-to-day experience and fulfillment in his work. Learn more at https://www.bridging-the-gap.com/service-now-business-analyst/