In this video, I share my honest breakdown of Tommy’s Express Car Wash and whether you should use their services or not. I talk about how they offer different membership plans (like Quality, Super, and Ultimate) and why a lot of people consider them a popular, established brand. I also mention that they’ve been around for about 10 years and they generally have a good reputation online. But I also point out something important: when I checked Trustpilot, their rating isn’t that good. From what I saw, a big reason behind those negative reviews is that some customers had bad experiences at certain locations—especially related to staff behavior and service quality. My main takeaway is simple: don’t judge the entire brand off a few location-based reviews, but be smart when you go. I recommend staying with your vehicle and making sure the service is done in front of your eyes. That way, if you notice any issue, you can tell them on the spot and get it fixed before you leave.