In this 2025 updated tutorial, I’m showing you how to fix the Ubisoft Connect “failed to synchronize cloud saves” error. I start with the basic troubleshooting that solves a lot of cases fast: first, I verify whether Ubisoft services are down by checking the Ubisoft Help homepage or their official social channels. If the servers are down, you’ll usually see a message on their side and you’re basically waiting it out. Then I fully close the game and Ubisoft Connect using Task Manager and restart my PC, because a clean restart can clear stuck sync processes. After that, I move into the more hands-on method: manual re-synchronization. Inside Ubisoft Connect, I go to Settings > General and make sure “Enable cloud save synchronization for supported games” is turned on. Then I back up my local saves (typically in Program Files > Ubisoft > Ubisoft Game Launcher > savegames), delete the original save files for the specific game (after backing them up), and play for 5–10 minutes until an autosave happens. Finally, I re-enable cloud sync, relaunch, and when prompted to choose between local and cloud, I select the local save to overwrite the corrupted cloud data.