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This Should NEVER Have Happened

138.7K views· 4,435 likes· 8:07· Feb 19, 2026

🛍️ Products Mentioned (8)

UPDATE: PCSpecialist has now issued a full response to our findings. You can read what they had to say - including a full statement from John Medley, Head of Sales & Marketing, in our follow up article here: https://www.kitguru.net/desktop-pc/dominic-moass/pcspecialist-responds-to-our-element-elite-r-article/ Today we were meant to be presenting our review of the PCSpecialist Element Elite R prebuilt system, but it has such a basic and fundamental issue with the build that a review is simply not possible. We take a look at what went wrong and where PCSpecialist needs to do a whole lot better... The system configuration includes: • AMD Ryzen 7 9700X • NVIDIA RTX 5070 • ASUS ROG Strix B850i motherboard • 32GB DDR5 memory • Corsair SF750 PSU • Corsair Nautilus 240RS AIO • Thermaltake TR100 ITX chassis Let us know your thoughts in the comments... You can check out the written article here: https://www.kitguru.net/desktop-pc/gaming-rig/dominic-moass/pcspecialist-element-elite-r-prebuilt-review/ 00:00 Intro 01:00 We found a fundamental issue 02:20 How we fixed it 02:51 Before/after thermals 04:37 Noise levels + fan RPMs 05:07 Two issues raised by the error 06:24 Closing thoughts Be sure to support us on PATREON https://www.patreon.com/kitgurutech and read our MANTRA on HONEST REVIEWS Here: http://bit.ly/2BopnF9 We never offer affiliate links or take percentages of product sales. If we say the product is good or bad we mean it. Our Editor in chief wrote about why you should value this and how the industry is rife with fake reviews from 'influencers' - read here https://bit.ly/3pXzaw4 Buy our merch from here: https://kitgurutech.myspreadshop.co.uk Discord invite link: https://discord.gg/4cqFSWY Steam Community https://steamcommunity.com/groups/kitguruofficial Visit our facebook page over here! https://www.facebook.com/KitGuru.net/ Visit our Twitter page over here! https://twitter.com/kitgurupress?lang=en #pcspecialist #prebuiltpc #gpurisercable #airflow #aio

About This Video

In this video I was meant to be reviewing the PCSpecialist Element Elite R prebuilt, but I simply couldn’t do a proper review because the system arrived with a basic, fundamental build error. It’s built in the Thermaltake TR100 ITX chassis with a split-chamber layout and a GPU riser cable, and the riser cable was literally jammed into one of the AIO exhaust fans, completely stopping it from spinning. The worst part? It took me about two seconds to spot it once the side panel was off, yet it somehow made it through PCSpecialist’s build process, their supposed testing, and out the door. I showed what the issue did to thermals and noise, then fixed it myself in about five minutes by re-routing and clamping the riser properly using the bracket that should have been doing that job from the start. After the fix, CPU temps dropped notably in Cinebench (steady-state down to ~58°C, peak ~61.9°C), and gaming temps in Cyberpunk also improved. For me, this raises two big questions: staff training and quality control. If this can happen on a review unit, I genuinely worry how many paying customers might have received the same problem—especially if they spec the system with a much higher-power CPU than the Ryzen 7 9700X.

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