Ben Agnew on UK Payments, Open Banking & Fraud Challenges | PAY360

At PAY360, we spoke with Ben Agnew, Chief Executive of the Payments Association, about the future of payments in the UK and Europe. From upgrading national payments infrastructure to tackling fraud and unlocking the potential of open banking, the industry stands at a critical turning point — one that could define innovation and economic growth for decades. 🔍 In this interview, we cover: • The opportunity (and risk) of modernizing UK payments infrastructure • How regulation can either enable or stifle innovation • Why fraud remains a major challenge — and where it really starts • The role of open banking and digital wallets in shaping merchant payments • What needs to happen to build trust and drive adoption 📍 Filmed at PAY360 🎥 By Financial IT Subscribe for more insights from global fintech leaders. #Fintech #Payments #FinancialIT #OpenBanking #FraudPrevention #DigitalPayments #UKFintech