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Turn toxic conversations into safe conversations
881 views· 13 likes· 5:10· Oct 15, 2018
Dealing with difficult behaviour can erode your confidence or make you feel out of control. However, it is possible to stay cool, calm and collected. Learn how to manage your thinking, shift out of negative emotional states and clearly define where you want the conversation to go next. Never allow a difficult person to control your feelings again!
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