Top 3 baiting tactics used in conflict (and how to deal with them)

"You ALWAYS..." or "You NEVER...". Sound familiar? Before you know it, you're tangled in a pointless argument, defending your honour instead of getting on with your day. That, my friend, is bait. It’s a sneaky tactic designed to hook your emotions and drag you into conflict. Why is it so maddeningly effective? And more importantly, how can you make yourself immune to it? This video exposes the top three baiting tactics people use in conflict and reveals exactly how to respond without taking the hook. Leadership trainer Eleanor Shakiba is an expert in the psychology of communication. She teaches professionals how to recognise and neutralise verbal attacks with powerful, unanticipated responses. If you’re ready to stop getting reeled into pointless disputes, watch this video now.