Handling difficult people means interrupting their game-playing. Learn to recognise the games commonly used by people in fight, flight and spite mode. This sets you up to address the game successfully and alter the difficult behaviour as quickly as possible.

What rigid thinking does to leaders' brains (and confidence)
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Top 3 baiting tactics used in conflict (and how to deal with them)
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Is your workplace fuelling imposter syndrome in talented people?
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The secret to speaking up boldly, without fear of judgement.
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Is your low confidence really low assertiveness?
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The fastest way to crush self-doubt
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