ππ‘π πππ«ππ‘ π«ππ°π’π§π π’π¬ π‘ππ«π! In the latest episode of ServiceDesk Plus Premiere, we are happy to announce that the CMDB enhancements we teased last month are now generally availableβfrom baseline configurations and data quality policies to the all-new CMDB dashboard. The CMDB story does not stop there! We have also added powerful new capabilities like Integration Mapping, which lets you filter and work with CIs based on the specific integration they came from, whether that is ManageEngine OpManager, Applications Manager, or Site24x7, so tune in to see what else is new. For on-premises users, version 15250 brings Azure OpenAI integration to the table delivering powerful AI features within the platform like approval predictions, request summaries, solution suggestions, and post-incident reviews. Watch our previous ServiceDesk Plus Premiere videos: π January 2026 edition - https://youtu.be/LhqGk9Z8E5E π February 2026 edition - https://youtu.be/EVj5nAmAUac ServiceDesk Plus new features & enhancements: π Major features and improvements - https://mnge.it/new-features π What's new in ServiceDesk Plus - https://mnge.it/release-notes π What's new in ServiceDesk Plus Cloud - https://mnge.it/new-features-cloud π For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP π To know more about ServiceDesk Plus Cloud, visit https://mnge.it/sdp-cloud π Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo π Get a tailored price quote - https://mnge.it/Contact-Sales π Key features and capabilities - https://mnge.it/Key-features π Get started with a 30-day free trial - https://mnge.it/Start-free-trial π ServiceDesk Plus editions - https://mnge.it/Compare-editions π Our AI features and capabilities - https://mnge.it/ai-features Watch other features in ServiceDesk Plus: π Zia in ServiceDesk Plus βΊ https://youtu.be/l37IpNWYmw4?si=59WdDqUo1ucKHUZx π Incident management βΊ https://youtu.be/u3o6xKIDjWM π IT change management βΊ https://youtu.be/ucJmV_OIsVA π IT asset management βΊ https://youtu.be/I38t6LXbdiA π Request management βΊ https://youtu.be/4JSWpZbESQo π Knowledge management βΊ https://youtu.be/dOAIf7Oyhds π Enterprise Service Management (ESM) βΊ https://youtu.be/kZtPgu6jiQg π Configuration management database (CMDB) βΊ https://youtu.be/sUyDgi6geNw π IT project management βΊ https://youtu.be/vmFnYMdvQjs π Release Management βΊ https://youtu.be/fm2JmbMuTKU?si=abF75dT-w0Wiz4Xx π Self-Service Portal βΊ https://youtu.be/qboxoPzbVIo?si=Qp42698pHSpm7n-7 π Asset discovery βΊ https://youtu.be/C1Jjl791vUQ?si=BsQD0TqVwRWGk3z3 π Request Life Cycle (RLC) βΊ https://youtu.be/9YFaDTvuBVY?si=-6jirJbQlicfcXSO Useful resources: π Tips to integrate 100+ apps into your ITSM workflows with Zoho Flow in ServiceDesk Plus Cloud-https://mnge.it/byX35 π How AI redefines the role of change advisory boards (CAB) - https://mnge.it/uEUai π How agentic AI automates L1 IT technical support workflows? - https://mnge.it/pydPJ π How Agentic AI and AI agents transforms enterprise ITSM? - https://mnge.it/5Ctai π Breaking new grounds in IT asset management with AI - https://mnge.it/ai-in-itam π Building an audit-ready ITAM strategy: A guide for IT asset managers [Free ebook] - https://mnge.it/free-ITAM-ebook π What is CMDB in IT? - https://mnge.it/zFeKc π Building a resilient IT asset management process for hybrid workplaces - https://mnge.it/itam-process π IT asset management best practices - https://mnge.it/P6l π IT asset management strategy examples - https://mnge.it/cPr π Incident vs. problem vs. change vs. asset - https://mnge.it/ZTX π The unified asset discovery agent in ServiceDesk Plus - https://mnge.it/wD6 π How AI will redefine the way IT service desks work - https://mnge.it/DBb π For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt Follow us on social: π https://www.linkedin.com/company/manageengine-it-service-management π https://twitter.com/ME_ITSM π https://www.facebook.com/servicedeskplus/ π https://www.instagram.com/servicedeskplus/

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