Enhanced Predictive AI suite, Google AI Studio integration, and more!

📢 𝐓𝐡𝐞 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 𝐫𝐞𝐰𝐢𝐧𝐝 𝐢𝐬 𝐡𝐞𝐫𝐞! We're a month into the year, and it’s already been an exciting start for ServiceDesk Plus. From expanding our AI provider integrations—which now include Google AI Studio alongside OpenAI, Azure OpenAI, and our own hosted LLM—to enhancing our Predictive AI suite, we’re excited to share some exciting updates to the cloud version of ServiceDesk Plus. For our on-premises version, we’ve also improved stakeholder communication with technician-defined notification preferences, giving technicians greater control over how and when they receive updates. To see these updates in action, catch our product experts breaking them down in the latest episode of ServiceDesk Plus Premiere. ServiceDesk Plus new features & enhancements: 👉 Major features and improvements - https://mnge.it/new-features 👉 What's new in ServiceDesk Plus - https://mnge.it/release-notes 👉 What's new in ServiceDesk Plus Cloud - https://mnge.it/new-features-cloud 👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP 👉 To know more about ServiceDesk Plus Cloud, visit https://mnge.it/sdp-cloud 👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo 👉 Get a tailored price quote - https://mnge.it/Contact-Sales 👉 Key features and capabilities - https://mnge.it/Key-features 👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial 👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions 👉 Our AI features and capabilities - https://mnge.it/ai-features Watch other features in ServiceDesk Plus: 👉 Zia in ServiceDesk Plus ► https://youtu.be/l37IpNWYmw4?si=59WdDqUo1ucKHUZx 👉 Incident management ► https://youtu.be/u3o6xKIDjWM 👉 IT change management ► https://youtu.be/ucJmV_OIsVA 👉 IT asset management ► https://youtu.be/I38t6LXbdiA 👉 Request management ► https://youtu.be/4JSWpZbESQo 👉 Knowledge management ► https://youtu.be/dOAIf7Oyhds 👉 Enterprise Service Management (ESM) ► https://youtu.be/kZtPgu6jiQg 👉 Configuration management database (CMDB) ► https://youtu.be/sUyDgi6geNw 👉 IT project management ► https://youtu.be/vmFnYMdvQjs 👉 Release Management ► https://youtu.be/fm2JmbMuTKU?si=abF75dT-w0Wiz4Xx 👉 Self-Service Portal ► https://youtu.be/qboxoPzbVIo?si=Qp42698pHSpm7n-7 👉 Asset discovery ► https://youtu.be/C1Jjl791vUQ?si=BsQD0TqVwRWGk3z3 👉 Request Life Cycle (RLC) ► https://youtu.be/9YFaDTvuBVY?si=-6jirJbQlicfcXSO Useful resources: 👉 ManageEngine ServiceDesk Plus in 2025: A year in retrospect - https://mnge.it/SDP-2025 👉 How AI redefines the role of change advisory boards (CAB) - https://mnge.it/uEUai 👉 Conforming to ISO 27001 with ITSM best practices [Free Ebook] - https://mnge.it/tj7z2 👉 How AI agents will reshape your ITSM strategy? [Industry survey] - https://mnge.it/ai-itsm-survey 👉 How AI can make your enterprise IT audit-ready - https://mnge.it/oXO 👉 Building an audit-ready ITAM strategy: A guide for IT asset managers - https://mnge.it/free-ITAM-ebook 👉 How generative AI can improve your knowledge management - https://mnge.it/Gen-AI-KM 👉 A comprehensive guide to IT asset management [ITAM] - https://mnge.it/itam-guide 👉 AI-driven ITSM trends to expect in 2026 - https://mnge.it/ai-itam 👉 A comprehensive guide on IT support - https://mnge.it/IT-support 👉 A guide to operational-level agreements (OLAs) - https://mnge.it/OLA 👉 The unified asset discovery agent in ServiceDesk Plus - https://mnge.it/wD6 👉 How AI will redefine the way IT service desks work - https://mnge.it/DBb 👉 6 AI-based use cases for your service desk - https://mnge.it/5D7 👉 6 key automation ideas to streamline your IT service desk - https://mnge.it/Automation 👉 How Agentic AI and AI agents transforms enterprise ITSM? - https://mnge.it/5Ctai 👉 Breaking new grounds in IT asset management with AI - https://mnge.it/ai-in-itam 👉 For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt Follow us on social: 👉 https://www.linkedin.com/company/manageengine-it-service-management 👉 https://twitter.com/ME_ITSM 👉 https://www.facebook.com/servicedeskplus/ 👉 https://www.instagram.com/servicedeskplus/