Virtual Offices as Your Revenue Foundation: David Steyn on What IWG Knows About Profit

IWG doesn't give away free beer. And that's exactly why they're profitable. This week, Giovanni Palavicini and Kurt Patrick sit down with David Steyn, Senior Commercial Director at Anytime Mailbox and Anytime Postage, for a conversation about virtual offices, international coworking markets, and why adding revenue streams matters more than free perks. We talk about: - Why IWG passed on free beer while WeWork gave everything away—and what that teaches operators about profit - How virtual offices underwrite coworking businesses (especially in markets like London where privacy + prestige = demand) - The three pricing tiers for virtual mail services—from $9.99 privacy addresses to $69+ premium bundles - Why coworking works differently in the UK vs North America (density, leasehold history, GDPR compliance) - The postage kiosk play—1,500 deployed at IWG locations to turn mail into self-service revenue - Why operators should focus on product mix and revenue streams, not just competing on space This conversation is proof that the best operators don't just lease space—they think strategically about every revenue stream, every compliance risk, and every service their members actually need. If you're wondering how to add revenue without adding staff, or how virtual offices fit into your business model, this episode is for you. Resources Mentioned in this Podcast: - David Steyn on LinkedIn - https://www.linkedin.com/in/david-steyn-junior/ - Kurt Patrick on LinkedIn - https://www.linkedin.com/in/kurtpatrick/ - Anytime Mailbox's website - https://www.anytimemailbox.com/ - Anytime Postage's website - https://www.anytimepostage.com/ Everything Coworking Featured Resources: - Community Manager University - https://everythingcoworking.com/community-manager-university/ - Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space: https://courses.everythingcoworking.com/behind-the-scenes-secrets-organic-opt-in - Coworking Startup School: https://courses.everythingcoworking.com/coworking-startup-school-organic-2025 🔔 Hit subscribe now & stay tuned for valuable tips, interactive podcasts, industry trends, and expert interviews on building and running a profitable coworking space! https://www.youtube.com/@everythingcoworking/?sub_confirmation=1 🔊 Listen to my podcasts 🔊 → https://www.everythingcoworking.com/podcast ⭐ ⭐ ⭐ Audio Podcast is currently on your favorite platforms: 👉ApplePodcast:https://podcasts.apple.com/us/podcast/everything-coworking/id991355914 ============================= 🎬 Recommended Playlists 👉 Coworking Education https://www.youtube.com/playlist?list=PLfZE25IKRGiPEyB1WWerqofvHZoNh8DvJ 👉 The Everything Coworking Podcast https://www.youtube.com/playlist?list=PLfZE25IKRGiNG_v8lEhiJRnqUmnREmeHN 🎬 WATCH MY OTHER VIDEOS: 👉 Meagan Slavin, COO of 25N Coworking on Management Agreements and Leadership https://www.youtube.com/watch?v=IFfSSAxiycs 👉 Shlomo Silber, Founder of Bond Collective, Dishes on His New Venture https://www.youtube.com/watch?v=8XtQoj-dkuY 👉 Co-Warehousing Pioneer with Philip Freeman, CEO of Murphy’s Naturals and Founder of The Loading Dock https://www.youtube.com/watch?v=uNEsl1I4jIU 👉 How Maryann Baldwin Drives Economic Development in a Town of 1,000 with Her Coworking Space https://www.youtube.com/watch?v=PGGf4cLy2fA 👉 From Bronx Roots to Coworking Success: Ramon Gonzalez's Journey with Thrive https://www.youtube.com/watch?v=1hAq6FK5OX4 ============================= ✅ About Everything Coworking. Welcome to Everything Coworking! I help you launch and run profitable coworking spaces that fit your business and personal goals. Tune in for tips, advice, and insights on creating a successful coworking space. Learn from my weekly podcast, which features expert interviews and industry updates. Whether you're just starting or looking to improve your space, I've got you covered. 🔔 Hit subscribe now, and you won't miss expert tips, industry updates, engaging podcasts, and expert interviews on launching and running a profitable coworking space! https://www.youtube.com/@everythingcoworking/?sub_confirmation=1 ================================= #coworking #office #podcast #community #coworkingspace #vision #flex ⚠️ Disclaimer: I do not accept any liability for any loss or damage incurred from you acting or not acting as a result of watching any of my publications. You acknowledge that you use the information I provide at your own risk. Do your research. Copyright Notice: This video and my YouTube channel contain dialogue, music, and images that are the property of Everything Coworking. You are authorized to share the video link and channel and embed this video in your website or others as long as a link back to my YouTube channel is provided. © Everything Coworking