Flexibility with Boundaries: Nicole Antolino on the Real Role of a Community Manager

What if the secret to running a thriving coworking space isn’t fancy software or a massive team… but one incredibly grounded, genuinely caring community manager? I finally got to sit down with Nicole Antolino, Community Manager at Fireworks Coworking in Marietta, Georgia and this conversation was long overdue. Nicole has been part of our Community Manager University program since 2022 and I’ve watched her grow into one of those rare unicorn operators who can truly do it all. She talked about the real balancing act of this role. When to extend flexibility and when to hold the line. How to juggle task lists with real human connection. What it’s like to be a working mom running a space. And why she believes customer service experience matters more than industry background when hiring. We also dig into: - Why 30 percent meeting room utilization might actually be normal - How she and her teammate divide and conquer to grow the business - The evolution of Fireworks’ ideal customer profile - What it really takes to stay energized in this role year after year If you’re an owner wondering what makes a great community manager, or you are a community manager trying to figure out how to build longevity in this career, this one is for you. Resources Mentioned in this Podcast: - Fireworks Coworking website - https://www.fireworksfly.com/ - Nicole Antolino on LinkedIn - https://www.linkedin.com/in/nicole-antolino-902b0432a/ Everything Coworking Featured Resources: - Community Manager University - https://everythingcoworking.com/community-manager-university/ - Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space: https://courses.everythingcoworking.com/behind-the-scenes-secrets-organic-opt-in - Coworking Startup School: https://courses.everythingcoworking.com/coworking-startup-school-organic-2025 🔔 Hit subscribe now & stay tuned for valuable tips, interactive podcasts, industry trends, and expert interviews on building and running a profitable coworking space! https://www.youtube.com/@everythingcoworking/?sub_confirmation=1 🔊 Listen to my podcasts 🔊 → https://www.everythingcoworking.com/podcast ⭐ ⭐ ⭐ Audio Podcast is currently on your favorite platforms: 👉ApplePodcast:https://podcasts.apple.com/us/podcast/everything-coworking/id991355914 ============================= 🎬 Recommended Playlists 👉 Coworking Education https://www.youtube.com/playlist?list=PLfZE25IKRGiPEyB1WWerqofvHZoNh8DvJ 👉 The Everything Coworking Podcast https://www.youtube.com/playlist?list=PLfZE25IKRGiNG_v8lEhiJRnqUmnREmeHN 🎬 WATCH MY OTHER VIDEOS: 👉 Meagan Slavin, COO of 25N Coworking on Management Agreements and Leadership https://www.youtube.com/watch?v=IFfSSAxiycs 👉 Shlomo Silber, Founder of Bond Collective, Dishes on His New Venture https://www.youtube.com/watch?v=8XtQoj-dkuY 👉 Co-Warehousing Pioneer with Philip Freeman, CEO of Murphy’s Naturals and Founder of The Loading Dock https://www.youtube.com/watch?v=uNEsl1I4jIU 👉 How Maryann Baldwin Drives Economic Development in a Town of 1,000 with Her Coworking Space https://www.youtube.com/watch?v=PGGf4cLy2fA 👉 From Bronx Roots to Coworking Success: Ramon Gonzalez's Journey with Thrive https://www.youtube.com/watch?v=1hAq6FK5OX4 ============================= ✅ About Everything Coworking. Welcome to Everything Coworking! I help you launch and run profitable coworking spaces that fit your business and personal goals. Tune in for tips, advice, and insights on creating a successful coworking space. Learn from my weekly podcast, which features expert interviews and industry updates. Whether you're just starting or looking to improve your space, I've got you covered. 🔔 Hit subscribe now, and you won't miss expert tips, industry updates, engaging podcasts, and expert interviews on launching and running a profitable coworking space! https://www.youtube.com/@everythingcoworking/?sub_confirmation=1 ================================= #coworking #office #podcast #community #coworkingspace #vision #flex ⚠️ Disclaimer: I do not accept any liability for any loss or damage incurred from you acting or not acting as a result of watching any of my publications. You acknowledge that you use the information I provide at your own risk. Do your research. Copyright Notice: This video and my YouTube channel contain dialogue, music, and images that are the property of Everything Coworking. You are authorized to share the video link and channel and embed this video in your website or others as long as a link back to my YouTube channel is provided. © Everything Coworking