What's worse than overspending on things that don't deliver ROI? Underinvesting in the areas that actually make or break your business. This week, Jamie flips last week's episode on its head and tackles the critical areas where coworking operators consistently underspend—and pay the price in lost revenue, lower margins, and frustrated members. This episode is packed with specific, actionable advice on where to invest, how to evaluate ROI, and what trade-offs to consider based on your market, lease term, and access to capital. We talk about: - Why soundproofing should be built into construction from day one (and what to do if you're already open) - How small private offices (80 sq ft vs 120 sq ft) dramatically impact your revenue per square foot - Why phone booths are essential for selling flex memberships—and how to finance them if budget is tight - Why SEO is a must-have investment alongside paid ads—and how AI search is changing the game - How to use a CRM to track every lead and achieve "radical responsiveness" in 2026 - The three audits every operator should run quarterly: customer journey, sales funnel, and competitive market - Why investing in your team's training and your own professional development always delivers ROI If you're trying to figure out where to allocate budget, what's worth the investment, and how to avoid the costly mistake of underspending in critical areas—this episode is essential listening. Resources Mentioned in this Podcast: - CoLevel (CRM platform) - https://colevel.ai/jamie-russo Everything Coworking Featured Resources: - Community Manager University - https://everythingcoworking.com/community-manager-university/ - Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space: https://courses.everythingcoworking.com/behind-the-scenes-secrets-organic-opt-in - Coworking Startup School: https://courses.everythingcoworking.com/coworking-startup-school-organic-2025 🔔 Hit subscribe now & stay tuned for valuable tips, interactive podcasts, industry trends, and expert interviews on building and running a profitable coworking space! https://www.youtube.com/@everythingcoworking/?sub_confirmation=1 🔊 Listen to my podcasts 🔊 → https://www.everythingcoworking.com/podcast ⭐ ⭐ ⭐ Audio Podcast is currently on your favorite platforms: 👉ApplePodcast:https://podcasts.apple.com/us/podcast/everything-coworking/id991355914 ============================= 🎬 Recommended Playlists 👉 Coworking Education https://www.youtube.com/playlist?list=PLfZE25IKRGiPEyB1WWerqofvHZoNh8DvJ 👉 The Everything Coworking Podcast https://www.youtube.com/playlist?list=PLfZE25IKRGiNG_v8lEhiJRnqUmnREmeHN 🎬 WATCH MY OTHER VIDEOS: 👉 Meagan Slavin, COO of 25N Coworking on Management Agreements and Leadership https://www.youtube.com/watch?v=IFfSSAxiycs 👉 Shlomo Silber, Founder of Bond Collective, Dishes on His New Venture https://www.youtube.com/watch?v=8XtQoj-dkuY 👉 Co-Warehousing Pioneer with Philip Freeman, CEO of Murphy’s Naturals and Founder of The Loading Dock https://www.youtube.com/watch?v=uNEsl1I4jIU 👉 How Maryann Baldwin Drives Economic Development in a Town of 1,000 with Her Coworking Space https://www.youtube.com/watch?v=PGGf4cLy2fA 👉 From Bronx Roots to Coworking Success: Ramon Gonzalez's Journey with Thrive https://www.youtube.com/watch?v=1hAq6FK5OX4 ============================= ✅ About Everything Coworking. Welcome to Everything Coworking! I help you launch and run profitable coworking spaces that fit your business and personal goals. Tune in for tips, advice, and insights on creating a successful coworking space. Learn from my weekly podcast, which features expert interviews and industry updates. Whether you're just starting or looking to improve your space, I've got you covered. 🔔 Hit subscribe now, and you won't miss expert tips, industry updates, engaging podcasts, and expert interviews on launching and running a profitable coworking space! https://www.youtube.com/@everythingcoworking/?sub_confirmation=1 ================================= #coworking #office #podcast #community #coworkingspace #vision #flex ⚠️ Disclaimer: I do not accept any liability for any loss or damage incurred from you acting or not acting as a result of watching any of my publications. You acknowledge that you use the information I provide at your own risk. Do your research. Copyright Notice: This video and my YouTube channel contain dialogue, music, and images that are the property of Everything Coworking. You are authorized to share the video link and channel and embed this video in your website or others as long as a link back to my YouTube channel is provided. © Everything Coworking

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