Customer Data Platforms in 2026

The customer data platform conversation has moved beyond the platform itself. For enterprises, the bigger question is how customer data is governed, activated, secured and operationalised in a world of tighter regulation, rising AI expectations and growing pressure to deliver more connected customer experiences. In this EM360Tech conversation, Uniphore, winner of the Q1 2026 Apex Award, explores one of the biggest shifts in customer data strategy: the move beyond monolithic CDPs toward composable architectures. The episode looks at how composable CDPs can support AI, privacy, data governance, faster activation and more flexible enterprise customer data strategies. Watch the full award-winning episode to learn how enterprises are rethinking CDPs, customer data management and the future of AI-ready customer experiences. https://em360tech.com/podcasts/monolithic-composable-new-era-cdps #CDP #CustomerDataPlatform #CustomerData #ComposableCDP #AI #DataGovernance #Privacy #EnterpriseTechnology #Uniphore #EM360Tech