Here’s How a 5-Star Front Office Operates

How much of treatment planning is psychology, and how much of it is skill? Are you providing your patients with a 5-star treatment? It starts with your front office. Kiera breaks down what a full rollout of peak client care looks like, identifying five different points to utilize as soon as that patient walks through the door (or calls). 5 Star Treatment Planning Document - https://drive.google.com/file/d/1KzZLZOoUvYMVlLMJrSoW0iKUbfUn-Irk/view?usp=sharing Subscribe to The Dental A-Team podcast - https://podcasts.apple.com/us/podcast/dental-a-team-podcast/id1454026756 Schedule A Practice Assessment - https://info.thedentalateam.com/schedule-a-call Leave us a review - https://podcasts.apple.com/us/podcast/dental-a-team-with-kiera-dent/id1454026756#see-all/reviews Chapters 00:00 Introduction to Five-Star Treatment Planning 02:18 The First Star: Smile and Assume the Yes 04:28 The Second Star: Rave About the Doctor 05:53 The Third Star: Schedule the Appointment First 07:47 The Fourth Star: Presenting the Treatment Cost 10:13 The Fifth Star: Overcoming Objections 15:36 Conclusion and Call to Action