Professional property managers want to create great experiences for residents, investors, and their teams. They also want the profit rewards that go along with it. But experience design and innovation is hard and requires a skill set that is distinct from real estate knowledge and expertise. In this Bonus PMLX Masterclass, Andrew talks with Joe Pine, author of the bestseller “The Experience Economy” and the world’s leading authority and trainer on becoming an experience designer. To learn more about Joe Pine and his company, visit at https://bit.ly/j-pine Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Follow The Triple Win by Second Nature and never miss an episode!

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