In this episode, we are joined by THE master negotiator, author, and founder of the Black Swan Group - Chris Voss. He’s the former lead crisis negotiator for the NY City division of the FBI and was the lead international kidnapping negotiator for the FBI. He’s also taught business negotiation at USC, Georgetown, and Harvard Business Schools. We hope you enjoy this recording from PMLX 2021. To learn more about Chris Voss, and sign up for The Black Swan Group newsletter, visit at https://www.blackswanltd.com/home Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange Stay up to date on events and resources at https://rbp.secondnature.com Be sure to follow The Triple Win by Second Nature and never miss an episode!

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