Before us: – Two basic abandoned cart flows. No popup. Noncompliant SMS. – $30K/month from campaigns. $300K/month from default flows. – Email = 20% of total revenue. What we built in 30 days: 1. Rebuilt the automation engine. Added 4 new flows on top of their abandoned carts — Welcome (generated nearly $100K in the first week alone), Browse Abandonment, Post-Purchase, Winback. Plus product-specific variations and SMS mirror flows. 2. Built list growth from scratch. Deployed a 2-step popup — email first, SMS opt-in second. Result: 100K+ new email subscribers, 52K+ SMS subscribers. Fully TCPA/GDPR compliant (their old SMS wasn't). 3. Story-driven campaigns instead of discounts. Launched "Frequency Friday" — a weekly content series driving $30K-$130K per email. Cross-channel SMS + email campaigns aligned by segment, product, and stage. The result: – $2.84M in 30 days from retention – Email % of revenue jumped from 20% → 33.38% – 152K+ engaged subscribers Retention isn't a low-ticket game. High-ticket brands — supplements, electronics, equipment — same playbook. The brands not running this stack at 7-8 figures are losing 13 percentage points of revenue at minimum.

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