Winning Customers in a World of AI, Bots and Automation With Steven Van Belleghem

We’re entering the third phase of digitalization. This is a world of automation, bots, and Artificial Intelligence. The benefits to customers will be HUGE. Customers will enjoy a world of faster than real-time customer service. A world with hyper-personalized offerings. And a world with the most seamless user interfaces ever. Join this webinar to learn about how companies can achieve these customer benefits in this new digital phase. Steven van Belleghem, thought leader on the transformation of customer relationships, will discuss three investment axes to achieve the perfect customer experience, and how the latest technologies can help to win the heart and business of your customers. In this session, you will learn: - How to leverage data to improve experiences. - What are the latest new customer interfaces? - Which strategies do companies need to fight the digital commodity magnet? #nbforum #nordicbusinessforum #nbf