This video reveals the hidden financial leak in your property management process: delayed turn times. Learn how reducing the gap between move-out and first touch can save you millions in lost revenue each year, plus why most operators overlook this critical issue. 0:00 – The Cost of Slow Turns 1:36 – Meet Will Bro 2:08 – A Broken Turn Process 4:40 – The Math on Vacancy Delay 8:02 – Where Money Leaks 11:44 – Why He Left Finance 13:00 – The Harris Teeter Moment 17:06 – From Service to Platform 20:26 – SOPs vs. Reality 21:38 – The 25-Car Pileup 23:08 – Scaling to 25 Markets 27:12 – Raising Capital 31:04 – What to Fix First 33:22 – The Future of Multifamily 34:04 – Recap & Where to Find Will Adrian Danila discusses the hidden financial costs of inefficient make-ready processes with Will Brugh, Co-Founder of Rent Ready. They break down how delayed turn times are burning money for property managers and owners, and how simple changes can save hundreds of thousands of dollars each year. Will shares insights on how Rent Ready’s platform uses technology to streamline scheduling, vendor management, and reduce vacancy loss. Get your Zero Vacancy Gap Play book here: https://multifamilyxconsulting.com/zero-vacancy-gap-playbook/ 🌟 If you want to support this podcast, visit our website: https://multifamilyxconsulting.com Multifamily X Consulting offers expert guidance for multifamily operations, maintenance management, branding, and media partnerships to help property owners maximize efficiency and success. #propertymanagement

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