STOP Leading Multifamily Maintenance Like This!

The way we train—and fail to train—maintenance leaders in multifamily is costing the industry more than we realize. At Fixed Summit 2025, Adrian Danila sits down with Mark Cukro for a raw, unfiltered conversation about what’s broken in service leadership—and how to fix it. From undertrained supervisors managing $80M assets to the missing soft skills that drive retention, multifamily maintenance leadership is overdue for a reset. Midway through, Mark breaks down why service manager turnover keeps climbing, and what companies are finally doing to fix it. By the end, one truth is clear: You can’t lead multifamily maintenance without investing in the people doing the work. 🎥 Watch this Fixed Summit session now—it’s the blueprint for real operational change. 🌟 If you want to support this podcast, visit our website: https://multifamilyxconsulting.com Multifamily X Consulting offers expert guidance for multifamily operations, maintenance management, branding, and media partnerships to help property owners maximize efficiency and success.