Attract, Train, and Retain a High-Performing Team in Any Industry | Samantha Irwin

#697 Want to build a team that sticks with you, performs at a high level, and actually loves coming to work? Samantha Irwin — owner of Kaizen Coaching and Consulting and longtime friend of the show — returns for a deep dive into the art and science of employee retention! In this episode hosted by Brien Gearin, she shares her journey from middle-school teacher to historic hotel owner to leadership coach, revealing the people-first systems she used to build a loyal, high-performing team in a town of just 650 residents. Samantha breaks down her three-part framework for attracting the right employees, training them well, and retaining them through appreciation and strong culture. Whether you’re hiring your first contractor or growing a team, her strategies will help you create a workplace where great people stay and thrive! What we discuss with Samantha: 0:00 Introduction & The Value of Retention 3:38 Samantha’s Origin Story: From Teaching to Hospitality 7:17 Building a Business from Scratch 10:56 Lessons in Leadership and Team Building 14:35 Defining Employee Retention 18:14 The Three Pillars: Attract, Train, Retain 21:53 Crafting a Culture of Appreciation 25:32 Incentives, Motivation, and Team Fit 29:11 Handling Mis-hires and Team Dynamics 32:51 Final Thoughts, Resources, and Contact Info Thank you, Samantha! Check out Zaizen Coaching and Consulting at ⁠Zaizen.zone⁠: https://kaizen.zone/ Buy ⁠The Power of People Academy, Module 1: First Impressions⁠: https://powerofpeople.thrivecart.com/first-impressions-training/ Follow Samantha on ⁠LinkedIn⁠: https://www.linkedin.com/in/samanthairwin/ To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training (https://www.millionaireuniversity.com/training)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. And follow us on: Instagram (https://www.instagram.com/millionaire_university_mu/) Facebook (https://www.facebook.com/MillionaireUniversityMU/) Tik Tok (https://www.tiktok.com/@millionaireuniversity_mu?lang=en) Youtube (https://www.youtube.com/channel/UCyG31bPcrqhbjvGsuz-JaXw) Twitter (https://twitter.com/Millionaire_Uni) To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors (https://www.millionaireuniversity.com/sponsors) . Want to hear from more incredible entrepreneurs? Check out all of our interviews here (https://www.millionaireuniversity.com/podcast) ! #entrepreneurship #hiring #teambuilding #employeeretention