Major features and improvements

Zia Agents: Introducing 5 free plug-and-play agents for your service desk!

165 views · 2026-06-10 09:03:48

Introducing Zia Agents: The perfect sidekicks for enterprises that want outcomes, not the grind.

123 views · 2026-05-21 12:30:50

Significant CMDB enhancements: Baselines, Data Policies, Integration Mapping, and more!

91 views · 2026-05-19 10:30:01

Upcoming CMDB enhancements and a quick roundup on everything you can unlock with Zia

54 views · 2026-05-19 08:30:05

Enhanced Predictive AI suite, Google AI Studio integration, and more!

61 views · 2026-05-19 05:49:05

LLM-powered Ask Zia, multilingual AI support, and more!

189 views · 2026-01-05 06:30:40

Powerful workflow automations, technician unavailability alerts, and more!

86 views · 2025-12-19 09:54:55

Enhanced multi-modal Ask Zia, AI-powered workflow builder, guided tours, and more

195 views · 2025-10-07 05:56:40

Zia LLM for ServiceDesk Plus Cloud, transitions in workflows, and more!

529 views · 2025-08-25 06:10:57

E5: Ask me anything (AMA) session with the ServiceDesk Plus team

493 views · 2025-08-19 10:11:00

Zoho Flow actions for ServiceDesk Plus, custom product tours, and more!

521 views · 2025-06-27 09:39:09