The role of research in helping people get their lives back

As part of our commitment to helping to create safer workplaces, we support research into complex workplace challenges. Last year EML partnered with Phoenix Australia (the national centre of excellence in posttraumatic mental health), to conduct research into OVA. The initial findings highlighted that many healthcare workers have experienced some degree of violence and aggression in their careers; either from those they are caring for and/or from visiting family members or friends. In this video Alexandra Howard Director, Disaster and Public Health Emergencies Phoenix Australia and Merryn Courtney Mutual Benefits Partnership Manager outline the importance of this research and the vital role EML customers played in the success of this phase of the project, which included scoping interviews, focus groups and an online survey. Thank you to our incredible customers BaptistCare, Bolton Clarke, Bupa, Estia Health and Australian Unity and their staff members for taking part in the first phase of our Occupational Violence and Aggression (OVA) in Aged Care study recently conducted by Phoenix Australia.