Is this your channel?
↳ Slack (Communication)
Slack is still the default communication layer for startups, mostly because Slack Connect is essential. Shared channels with customers make onboarding, support, and real-time product feedback dramatically easier. It’s chaotic sometimes, and I wish there were a better alternative, but Slack owns the market.
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Pros
- +Slack Connect enables shared channels with customers and vendors
- +Strong integrations ecosystem
- +Real-time communication standard in B2B
Cons
- -Can get chaotic and noisy as usage scales
- -Easy for teams to misuse it as a task manager
