Is this your channel?
↳ Missive
Missive is our pick when you’re not ready to implement a full help desk, but you need to delegate emails out of your personal inbox without handing over your password. It’s basically an email client with assignment and collaboration that works well for founders who want to offload specific threads to a VA. If you’re truly scaling, we’d rather you graduate to a proper help desk or Front.
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Pros
- +Assign specific emails to teammates/VA without sharing passwords
- +Simple way to delegate out of a founder inbox
- +Collaboration inside email threads
Cons
- -Not a true help desk for scaling support operations
- -Can reinforce the bad habit of using the founder’s inbox as the main channel
