Is this your channel?
↳ Dialpad (VoIP)
Dialpad is one of the VoIP examples I mention when talking about building a CRM-centric stack. If your calls live alongside your deals and contacts, your team has way more context and you reduce the ‘where did that convo happen?’ chaos.
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Pros
- +VoIP option that fits into a CRM-centric stack
- +Helps centralize communication workflows
Cons
- -Value depends on how well you integrate it with your CRM
