Is this your channel?
↳ Aircall (VoIP)
Aircall is another VoIP tool I reference as part of the ‘CRM as the hub’ approach. The point is simple: your CRM should ingest communication, and calls are a big part of that for many teams.
Buy on Efficient
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Pros
- +Popular VoIP choice for sales/service teams
- +Supports the idea of centralizing communication around the CRM
Cons
- -Needs proper integration and process mapping to avoid messy adoption
