China is at least 4 years ahead of the US in every aspect of eCommerce. Let's discuss what we need to do to catch up. Sponsored by MageMojo: https://magemojo.com Our guest is Micahel Zakkour: Michael Zakkour is changing the way brands, retailers and technology companies think about, plan for, and operate to meet the single overriding demand of modern consumers: “spoil me or else”. Michael is a pioneer and thought leader in the emerging “New Retail & Unified Commerce” movement and through his thought leadership and practical execution (in integrating online/offline/technology/logistics and entertainment to create new value for makers, sellers and consumers) he is helping to redefine what it means to “make-move-market-sell-buy” everything in the digital industrial age. Author of the #1 Amazon New Release: “New Retail: Born in China, Going Global – How China’s Tech Giants are Changing Global Commerce” and the 2015 Wiley best seller “China’s Super Consumers”. Founder and Chief Strategist at digital commerce and new retail strategy firm “5 NEW DIGITAL” Areas of Expertise: The New Retail; Digital Commerce; Retail & Consumer Journeys in the Digital Age; ; China/Asia Pacific digital commerce; China/Asia retail, consumers, and consumption; retail technology; Cross Border eCommerce; Digital Globalization – Developed through 20+ years of experience at the intersection of eCommerce, international brand & retail expansion and operations. Michael and his company 5 New Digital create consumer and B2B growth and profit oriented evolution and transformation strategies and structures for a select group of companies of all sizes and across many industries from around the world by focusing on: - The “5 New” of the Digital Industrial Age (New Retail, New Consumption, New Technology, New Finance, and New Logistics). - The integration of online-offline-technology-logistics-entertainment for building and participating in Ecosystems - The Evolution of eCommerce, to digital commerce, to New Retail and New Consumption - The pivot from “eCommerce” & “channels” to “Ecosystems” & “Habitats” - Delivering the 4C’s (consumer centricity, convenience, customization, contribution) through the 4Us (Unified Commerce, Uni-marketing, Uni-technology and Uni-logistics)

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