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Unhappy Clients - Bad Client Retention - Leverage Client Feedback

15 views· 1 likes· 9:58· Apr 14, 2023

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Schedule Profitability Accelerator Call: https://bit.ly/43ysyap It’s easy to let your ego get in the way when a client has less than an “it’s perfect!” response to a project you worked hard on. But if you let yourself slide into that bad habit, you’re going to miss out on some serious growth opportunities. When you don’t take client feedback seriously you are also: Overlooking process gaps in your agency that could be corrected. Ignoring potentially harmful biases you or your team have developed. Missing out on data-generating opportunities that can drive better decision-making. If these sound like something you’d rather avoid, you’re going to want to watch the video above. By the end, you’ll know how to act on client feedback with ease (and become a better agency for it). What’s been the most impactful piece of customer feedback you’ve ever received? Let us know in the comments below! https://bit.ly/4nsogsm

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