In this video, I break down a real Wayne Homes build experience in Ohio and why I’m telling buyers: watch this before you sign anything. I walk through what happened step-by-step, including the early issues that shouldn’t be happening on a new build, the chaos of having multiple project managers, and the moment communication basically fell apart. If you’ve ever asked “is this normal?” during a build, I explain what I consider normal growing pains versus straight-up red flags. I also get into the stuff that can cost you real money and stress: subfloor problems, structural concerns versus what the warranty fine print actually covers, and an installation issue that raised code-compliance questions. I talk about the window situation too—when it turns into builder vs. manufacturer and you’re the one stuck in the middle. My biggest takeaway is simple: the build quality matters, but the communication and accountability matter just as much. And I’m very honest about the mistake we made early on—not having proper representation—and why having someone in your corner during a builder contract can change everything.