How To Turn Data Into Decisions

In this webinar, you’ll learn how to identify the key performance indicators (KPIs) that matter most to your practice, track them consistently, and use them to guide meaningful decisions. We’ll show you how to review data as a team, celebrate what’s working, diagnose what’s not, and take action based on insight — not emotion. Whether you’re new to tracking metrics or looking to get more value from the numbers you already review, this session will help you create a data-driven culture that leads to better systems, stronger results, and more confident leadership. Why This Webinar Matters: In many dental practices, decisions are made based on emotion. Someone gets frustrated, a day feels slow, or a problem surfaces, and we react. But gut feelings are inconsistent, and they often lead to short-term fixes rather than lasting solutions. When you rely on clear, objective numbers, you gain a true picture of how your practice is performing, where the real issues lie, and what’s actually working. Data helps eliminate confusion, align your team, and create systems that support long-term growth. Feelings Fluctuate & Data Tells the Truth - Your perception can change daily. Data offers a steady, objective view of your practice’s performance, tracking real progress over time. Feelings React to Symptoms, Not Root Causes - Without data, you address surface-level frustrations. With it, you can uncover the systems that actually need attention. Feelings Cause Confusion, Data Creates Alignment - Different people interpret problems differently. But with the right data, everyone’s working from the same playbook. Expectations are clear. Roles are defined. Progress is visible. Key Takeaways: By the end of this webinar, you’ll be equipped to lead your dental practice with clarity and confidence by making decisions based on facts, not feelings. You’ll learn how to identify and focus on the KPIs that matter most to your goals, rather than tracking everything. We’ll show you how to establish a consistent rhythm for reviewing your scorecard weekly or monthly so you can spot trends, not just isolated issues. You’ll also know how to dig beneath surface-level symptoms to uncover the real root causes behind performance gaps. Most importantly, you’ll learn how to use data to inform meaningful system changes, assign ownership, and build a culture of accountability without blame. And along the way, we’ll emphasize the importance of celebrating what’s working to build momentum and keep your team engaged. Speaker Bios: Learn more about Miranda Beeson and Courtney Dalton. 1.0 CE Hour | Method - Lecture Cost - Complimentary AGD Subject Code 550 – Practice Management and Human Relations Online webinar via Zoom (link provided upon registration) Commercial Support - None Refund and Cancellation Policy - This is a complimentary lecture; no refunds apply. If a participant cannot attend live, a recording will be available in the Best Practices Association. Program Provider - ACT Dental, PACE-Approved Provider through the Academy of General Dentistry (AGD) Contact - info@actdental.com