Stop automating customer service the WRONG way — because if you miss this, it could cost you leads, sales, and 5-star reviews. In this presentation, Jon Neher reveals how AI-powered receptionists and employees can completely transform the customer journey — from the very first “hello” to the final 5-star review. You’ll see how Vendasta’s Conversations AI and custom AI employees handle calls, chats, bookings, follow-ups, and even reputation management automatically. What you’ll learn in this video: - Why most businesses get automation wrong (and how to avoid the trap) - How AI receptionists now handle calls, chats, SMS, and even phone conversations with customers - How to use automations + CRM integration to nurture leads and close more sales - The future of AI employees: sales assistants, reputation specialists, and more If you’re thinking about automating customer service, watch this first — it might change everything. 👉 Learn more about AI employees here: https://www.vendasta.com/ai/ CONNECT WITH VENDASTA: YouTube: youtube.com/@Vendasta LinkedIn: https://linkedin.com/company/vendasta X: https://x.com/vendasta Instagram: https://www.instagram.com/vendasta/ Vendasta is an AI-powered platform for customer acquisition & engagement. Unlike traditional marketing automation, CRM, or customer acquisition tools that focus on isolated functions, Vendasta offers a complete solution with an integrated suite of tools to run and manage digital marketing campaigns, automate campaign, sales and billing workflows, and deliver personalized customer journeys.

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