Negative reviews are a business owners nightmare. No matter how big or small your business is, when someone has something negative to say it's upsetting. Especially when someone has a negative review that has nothing to do with you, no context on what you can work with and just an overall waste of time. Today I'm talking about how I've handled two different situations with regards to negative reviews for my candle business. One was a negative google review and the other was a negative website review from a fellow candle maker. Let's do this! 00:00 Reviews of a small business 01:18 Disclaimer 02:20 Google & Website Reviews 03:47 My Google review experience 09:46 My Website review experience 14:50 Reviews are necessary Shop My Candle Making Store: https://www.amazon.com/shop/upsidegoodsco *Shopping Makesy? Use my 10% off code on your next order - AshleyFathergill10 // $30 for 30 // Want to run some roadblocks by me? Let's figure them out together. In these sessions over zoom we can discuss whatever is keeping you and your small business up at night! *Sign up here: https://mailchi.mp/upsidegoodsco/mentorship-consulting - Join the Candle Collective for candle makers and entrepreneurs: https://mailchi.mp/upsidegoodsco/thecandlecollective - Join our Facebook Group to discuss business, marketing and strategy tips for your business: https://www.facebook.com/groups/thecandlecollective // CONTACT ME // For all subscribers, please use this email: ashley@hellomintmarketing.com For business inquires only, please use this email: hello@upsidegoodsco.com DISCLAIMER: Links included in this description might be affiliate links. If you purchase a product or service with the links that I provide I may receive a small commission. There is no additional charge to you! Thank you for supporting my channel!

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