If Face ID on an iPhone 13 Pro Max stops working, you can try resetting it and setting it up again: Go to Settings Tap Face ID & Passcode Tap Reset Face ID Tap Set up Face ID to set it up again You can also try these other steps: Check Face ID settings: Make sure Face ID is set up Update the device's software: Go to Settings, then General, then Software Update Restart the device: Enter your passcode, then try using Face ID again Clean the TrueDepth camera: Use a soft cloth to remove any dust or dirt Check for obstructions: Make sure nothing is blocking the camera, such as a phone case, screen protector, dust, or debris If Face ID still isn't working, you can contact Apple Support.

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