How to use ZenDesk AI Agents | Supercharge Customer Service with AI in 2026

In this AI agent tutorial, I share how you can create customer service AI agents in minutes using Zendesk. ✅ Learn more about Zendesk Agents here ➜ https://www.zendesk.com What is Zendesk and AI agents? In essence, Zendesk is a powerful all-in-one customer service platform. Zendesk is designed for all types and sizes of businesses looking to streamline and improve customer experiences. What about Zendesk AI Agents? Zendesk AI Agents are powerful customer service agents that provide real-time assistance, answer user queries, and guide customers through processes like refunds and troubleshooting. These customer service agents offer personalized 24-7 support in real-time across multiple channels for a seamless customer experience. In this tutorial, I share how easy it is to create your own! ✅ Watch our Jotform AI agents tutorial here ➜ https://youtu.be/axz0pDtFqrE ✅ Watch our this full Zendesk tutorial for beginners ➜ https://youtu.be/SXxZxRNwGDw?si=yxXQY7hAd3TZnY1z ► Today we navigate through the below chapters for this Zendesk tutorial: 00:00 Intro 00:43 Getting started with Zendesk 02:24 Add knowledge (create help desk) 05:22 Build your AI agent 07:11 Add channels 08:13 Add and edit chat widget 09:34 Jotform AI agents 10:04 Outro ► Are you interested in joining our small business community? Join us to receive actionable tips, tutorials and tools to grow your small business online (Subscribe to our email list) or join our exclusive community here: https://mailchi.mp/71ac3fcdbfdf/stewart-gauld Let me know if you found this Zendesk AI Agent tutorial helpful. Also, if you require any help or support, make sure to get in touch with us today. Thanks for watching and enjoy! #zendesk #aiagents