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Dialpad
Dialpad is my top recommendation for AI-first teams because the core AI features are included on the base plan—real-time transcription, AI summaries, and action items without upgrades. The apps feel modern and the AI is actually integrated into the workflow, but the integration list is smaller and some options are tier-gated.
Buy on Danislinks
You'll be taken to Danislinks to complete your purchase.
Pros
- +AI included on the base plan: real-time transcription and AI call summaries
- +Modern, well-designed desktop and mobile apps
- +AI coaching during calls with real-time suggestions
- +Unlimited calling, team messaging, and video meetings (up to 150)
Cons
- -Smaller integration library than RingCentral
- -Toll-free numbers cost extra ($15–$17/month)
- -Some advanced integrations/routing features require higher tiers
- -Enterprise plan has a 100-seat minimum
