Airline Chaos During Lockdown | Heathrow Britain's Busiest Airport S7 E1 | Our Stories

It may be time for a lockdown in 2020, but that doesn't stop Heathrow from flying - with only one runway and two terminals open, Heathrow's depleted staff are fighting to keep business going. At the helm is King of Customer Service Demi as he dishes out help to all those allowed to travel - including tracking down a missing passenger - and the situation means that nasal swabbing replaces duty-free, something that could save one couple's nuptials. Subscribe to Our Stories: https://bit.ly/3lzSXhv This film was first broadcast:2021 Check us out on Facebook: https://www.facebook.com/OurStoriesChannel Watch More Documentaries Up Close - youtube.com/@UpCloseITVS True Lives - https://bit.ly/3A8xRMJ Our History - https://bit.ly/3rUpdhL Our World - https://bit.ly/3ftuckM Our Stories - https://bit.ly/3ynfFyk Taste - https://bit.ly/3OZoDcV Blueprint - http://bit.ly/3ZK5UdD Welcome to Our Stories, your home on YouTube for our exciting range of fly-on-the-wall style documentaries and special access reality programmes which will give you an inside look into the everyday lives of people; exploring what life is like for those working in education, healthcare, policing and many others! Content distributed by ITV Studios. #documentary #ourstories #airport #aviation