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Prefer reading? Read the full article here
Prefer reading? Read the full article here
If you prefer reading over watching, I linked my full breakdown of this announcement on Salesforce Ben. It’s the easiest way to double-check what’s actually included in Free, Starter, and Pro, and what this expansion signals about Salesforce’s wider AI direction.
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Pros
- +Clear written recap of what’s new with Agentforce in the smaller suites
- +Good for quickly revisiting the key features (summaries, email drafts, Employee Agent)
Cons
- -It’s a companion resource—details may evolve as Salesforce rolls out changes
