Inside the New BRM Role with Chris Pughe & Danny Duong | #49 | Mortgage Broker Podcast

In this episode, Dean and Jason are joined by Chris Pughe & Danny Duong, both Mortgage Brokers with Mortgage Architects, and newly minted Broker Relationship Managers, or BRMs, with A Better Way Group. Having a combined 55 years of industry experience between them, Chris & Danny bring invlauable experience to the new BRM role, which focuses on guiding professionals through the complex transition of joining the brokerage. Through personalized onboarding, hands-on training, and emotional support, they're creating a welcoming community that sets-up new brokers at A Better Way for long-term success.   Chris & Danny are here to discuss:   → The creation of the BRM position and why they are the perfect fits to pilot this role at ABW.   → The importance of a seamless onboarding process and easing the banker to broker transition for new brokers.   → Being the conduit of community for new team members and creating an inclusive culture through mentorship.   → How they balance the BRM role with their personal books of business.   → Tips for aspiring mentors and future opportunities in the BRM role. → Why brokers keep coming back to ABW after testing other brokerages. Chris Pughe's Website: https://www.thatmortgagebrokerchris.com Chris Pughe's Instagram: https://www.instagram.com/thatmortgagebrokerchris/ Chris Pughe's LinkedIn: https://www.linkedin.com/in/chris-pughe-mortgage-broker/ Chris Pughe's Facebook: https://www.facebook.com/Chrispughemortgageconsultant/?ref=_xav_ig_profile_page_web#   Danny Duong's Website: https://www.dannyduongmortgage.ca Danny Duong's Instagram: https://www.instagram.com/dannyduong_mortgagebroker/ Danny Duong's LinkedIn: https://www.linkedin.com/in/dannyduong7789987142/ *** CHAPTERS 0:00 Intro 0:31 Today's Guests: Chris Pughe & Danny Duong 2:01 Why Create the BRM Role 8:56 The Importance of a Seamless Onboarding Process 15:03 Easing the Banker to Broker Transition 17:56 Being the Conduit of Community for New Team Members 19:55 More Opportunities for the BRM Role 22:19 Balancing the BRM Role with Personal Book of Business 24:12 Tips for Aspiring Mentors 25:15 Why Brokers Keep Coming Back to ABW 30:25 Final Thoughts 32:28 Outro *** CONNECT WITH THE SHOW 🎙️ The Mortgage Broker Podcast Podcast: https://linktr.ee/themortgagebrokerpodcast?utm_source=linktree_profile_share&ltsid=bf8c6904-a28b-4518-9662-645edb5ce53b 📺 The Mortgage Broker Podcast YouTube: https://www.youtube.com/@UC9vbY86dYJl3xjMFL7yXSXQ 📝 The Mortgage Broker Podcast Blog: https://www.joinabw.ca/media *** CONNECT WITH THE HOSTS 📋 Dean Lawton's LinkedIn: https://www.linkedin.com/in/dean-lawton-07184998/ 📋 Deryk Williamson's LinkedIn: https://www.linkedin.com/in/deryk-williamson-271697106/ 📋 Jason Marshall's LinkedIn: https://www.linkedin.com/in/jasonmarshallma/ *** CONNECT WITH A BETTER WAY MORTGAGES 🔗 A Better Way Mortgages Website: https://www.joinabw.ca 📸 A Better Way Mortgages Instagram: https://www.instagram.com/abetterwaymortgages/ 📋 A Better Way Mortgages LinkedIn: https://www.linkedin.com/company/dominion-lending-centres---a-better-way/?originalSubdomain=ca 👥 A Better Way Mortgages Facebook: https://www.facebook.com/abetterwaymortgages/ 📬 A Better Way Mortgages Tuesday Mortgage Memo: https://www.joinabw.ca/abw-tuesday-mortgage-memo *** Make sure to 🔔 SUBSCRIBE, 👍 LIKE, and 💬 COMMENT below to let us know what you think!