BROKER ARMOUR #2: The Paper Shield with Justin Noda | #60 | Mortgage Broker Podcast

In this episode, Deryk and Justin continue with the second episode of our newest podcast series, Broker Armour. Broker Armour is a new monthly podcast series focused on compliance and regulatory changes affecting Canadian Mortgage Brokers. The series aims to provide practical guidance and expert insights from regulators and industry professionals to help brokers navigate the increasingly complex regulatory landscape while maintaining compliance and protecting their businesses. This episode explores the "paper shield" concept, the documented procedures that protect against errors and omissions claims, and how that might just save your business.   Deryk & Justin discuss: → The differences between the eligibility & suitability of a client. → The importance of suitability & enhanced consent forms. → Protecting your business with client education, communication, & thorough documentation. → Understanding E&O, errors & omissions, insurance and the protocol for an active claim against you. *** CHAPTERS 0:00 Intro 0:35 What is the Paper Shield? 4:40 How: Document/Streamline Communication 11:19 What: Eligibility vs Suitability 13:47 Suitability Form 16:21 Enhanced Consent Forms 19:18 Active Claims Protocol (E&O Insurance) 25:22 Wrap-Up 25:37 Outro *** CONNECT WITH THE SHOW 🎙️ The Mortgage Broker Podcast Podcast: https://linktr.ee/themortgagebrokerpodcast?utm_source=linktree_profile_share&ltsid=bf8c6904-a28b-4518-9662-645edb5ce53b 📺 The Mortgage Broker Podcast YouTube: https://www.youtube.com/@UC9vbY86dYJl3xjMFL7yXSXQ 📝 The Mortgage Broker Podcast Blog: https://www.joinabw.ca/media *** CONNECT WITH THE HOSTS 📋 Justin Noda's LinkedIn: https://www.linkedin.com/in/justin-noda-4b865719b/ 📋 Dean Lawton's LinkedIn: https://www.linkedin.com/in/dean-lawton-07184998/ 📋 Deryk Williamson's LinkedIn: https://www.linkedin.com/in/deryk-williamson-271697106/ 📋 Jason Marshall's LinkedIn: https://www.linkedin.com/in/jasonmarshallma/ *** CONNECT WITH A BETTER WAY MORTGAGES 🔗 A Better Way Mortgages Website: https://www.joinabw.ca 📸 A Better Way Mortgages Instagram: https://www.instagram.com/abetterwaymortgages/ 📋 A Better Way Mortgages LinkedIn: https://www.linkedin.com/company/dominion-lending-centres---a-better-way/?originalSubdomain=ca 👥 A Better Way Mortgages Facebook: https://www.facebook.com/abetterwaymortgages/ 📬 A Better Way Mortgages Tuesday Mortgage Memo: https://www.joinabw.ca/abw-tuesday-mortgage-memo *** Make sure to 🔔 SUBSCRIBE, 👍 LIKE, and 💬 COMMENT below to let us know what you think!