How to Pick Key Metrics for Small Business

🔗 Want to get your systems & processes in order? Join my signature program, ProcessDriven Foundations™ at: https://processdriven.co/services/membership?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business | Struggling to pick the right key metrics for your business? This video is perfect for anyone looking to understand how to select meaningful metrics without resorting to random KPIs or expensive masterclasses. Layla brainstorms with a client, sharing practical insights and tips on choosing customer support metrics, helping you avoid common pitfalls. 📖 Prefer to read along? Read the blog here: https://processdriven.co/documentation/pick-key-metrics/?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business Videos & resources mentioned in this episode: 🔗 Watch KPI vs. OKR: What's the difference for small business?: https://www.youtube.com/watch?v=Yn-0qRMMf9E&t=113s 🔗Interested in becoming a client? Join ProcessDriven Foundations™️: https://processdriven.co/services/membership/waitlist/?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business 🔗Watch Leila Hormozi's Process for Hiring Employees for Your Small Business: https://processdriven.co/workflows/b-workflows/hiring-employees-for-your-small-business/?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business Here's what this video covers: 00:00 Introduction 01:23 KPIs are on our mind 01:38 Current process for determining KPI 03:48 What is a lead metric? 03:57 What is a lag metric? 06:53 Key Metrics vs Reports 07:45 Think Opposite 10:00 Thoughts on choosing a lead measure 15:09 Recap [ FREE RESOURCES ] 👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://processdriven.co/email?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business 👉 Get a FREE operations audit to measure how systemized your team is with a Systemization Snapshot™ : https://my.processdriven.co/snapshot?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business 👉 Watch my FREE training here to understand #ProcessDriven framework for systemizing business: https://processdriven.co/blueprint?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business 👉 Want to steal our gear/setup/software stack? https://processdriven.co/gear?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business [ WORK WITH ME ] 🔥 Want to get your systems & processes in order? Join my signature program, ProcessDriven Foundations™ at: https://processdriven.co/services/membership?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business 🔥 Learn SmartSuite basics with my beginner course: https://processdriven.co/services/smartsuite?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business 🔥 Learn ClickUp basics with my beginner course: https://processdriven.co/services/mini?utm_source=yt&utm_medium=organic&utm_campaign=mg-e375&utm_content=20240627-how-to-pick-key-metrics-for-small-business [ DISCLAIMERS ] Content we publish is sharing information based on our own experience and opinions. We're not your business coach, lawyer, or advisor in any way. We encourage you to do your own research and find a way to Enjoy the Process with your own style and due diligence! You may notice how our content often includes affiliate links or sponsored content. ProcessDriven may receive compensation for this type of content, which supports the work we do at no cost to you. For details, visit https://processdriven.co/terms