How to Build an AI Customer Service Agent (Step-by-Step Tutorial)

Ready to build an AI customer service agent that resolves questions and drives sales 24/7? This step-by-step tutorial shows you exactly how to enable and configure Klaviyo Customer Agent for your Shopify store. We'll walk you through the entire no-code setup, from initial onboarding to testing your AI agent. Learn how to create a powerful AI agent for customer service that improves your customer experience instantly. ➡️ Get started with K:AI Customer Agent today: [Link to https://www.klaviyo.com/solutions/ai/customer-agent] TIMESTAMPS: 0:00 - Intro: Your new AI Customer Agent 0:16 - Start the Onboarding Flow 0:49 - Connecting Your Store & Scraping Data 1:08 - (Optional) Add Supplemental Knowledge (Help Docs) 1:27 - Configure Handoff Settings 1:58 - Complete Essential Setup (Fallback Message) 2:21 - How to Test Your AI Agent in the Playground 2:40 - Adding New Knowledge (Snippets, Webpages) 2:52 - Enable Your AI Agent on All Channels (Web Chat & SMS) 3:21 - Review Your AI Agent's Performance