How to use a process map

From our free online course, “Practical Improvement Science in Health Care: A Roadmap for Getting Results”: https://www.edx.org/course/ph556x-practical-improvement-science-in-health-care-a-roadmap-for-getting-results?utm_source=social&utm_medium=partner-marketing&utm_content=youtube-harvardx&utm_campaign=harvardx A flow diagram / process map is a visual display of the activities of a process or a system. It helps teams see the system in which they are working and quickly identify opportunities for improvement. Use this tool when you want to understand a current process. — Subscribe to our channel: https://www.youtube.com/channel/UCKJyv_uNh3LhYFKmwaB63bA?sub_confirmation=1 — Sign up for emails about new courses: https://harvardx.link/email — HarvardX courses on edX: https://www.edx.org/school/harvardx — Harvard University's online courses: https://online-learning.harvard.edu/ HarvardX empowers the faculty of Harvard University to create high-quality online courses in subjects ranging from computer science to history, education, and religion.