What it's like being a Case Administrator

Do you know what a Case Administrator does? Case Administrators play a key role, using their organisational and communication skills to support probation staff and help offenders turn their lives around. Duties may include: 🟣Providing administrative support to probation officers, such as scheduling appointments, preparing reports, and maintaining case files 🟣Dealing with enquiries from probation colleagues, other agencies and those on probation 🟣Setting up and maintaining accurate information on probation databases Hear more from Andrea, who talks about the role and how you can progress in the service.